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780-532-3511    
10021 - 115 Avenue, Grande Prairie, AB    
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Our Commitment to Your Privacy


Better Life Home Medical
is dedicated to maintaining the privacy of your identifiable health information. In conducting our business, we will create records regarding you and the treatment and services we provide you. We are required by law to maintain the confidentiality of health information that identifies you. We also are required by law to provide you with this notice of our legal duties and privacy practices concerning your identifiable health information. By law, we must follow the terms of the
Notice of Privacy Practices that we have in effect at the time.

To summarize, this notice provides you with the following information:

  • How we may use and disclose your identifiable health information;

The terms of this notice apply to all records containing your identifiable health information that are created or retained by our organization. We reserve the right to revise or amend our Notice of Privacy Practice. Any revision or amendment to this notice will be effective for all of your records our organization has created or maintained in the past, and for any of your records we may create in the future.

If you have any questions about this notice, please contact Better Life Home Medical.

We may use and disclose your information in the following ways:

  1. Treatment. We may use your identifiable information to provide supplies and services to you. For example, we ask you to provide us with such information as body weight, height, etc. Many of the people who work for us may use or disclose your identifiable health information in order to provide supplies and services to you or to assist others in your treatment. Additionally, we may disclose your identifiable health information to others who may assist in your care, such as your physician, therapists, spouse, children or parents.
  2. Payment. We may use and disclose your identifiable health information in order to bill and collect payment for the services and supplies you may receive from us. For example, we may contact your health insurer to certify that you are eligible for benefits (and for what range of benefits), and we may provide your insurer with details regarding your treatment to determine if your insurer will cover, or pay for your supplies and/or services. We may also use and disclose your identifiable health information to obtain payment from third parties that may be responsible for such costs, such as family members. Also, we may use your identifiable health information to bill you directly for services and supplies.
  3. Health Care Operations. We may use and disclose your identifiable health information to operate our business. As examples of the ways in which we may use and disclose your health information for our operations, we may use your health information to evaluate the quality of care you receive from us, or to conduct cost-management and business planning activities for our business.
  4. Appointment Reminders. We may use and disclose your identifiable health information to contact you and remind you of visits/deliveries.
  5. Health-Related Benefits and Services. We may use your identifiable health information to inform you of health-related benefits or services that may be of interest to you.
  6. Release of Information to Family / Friends. We may release your identifiable health information to a friend or family member that is helping you pay for your health care, or who assists in taking care of you.
  7. Disclosures Required By Law. We will use and disclose your identifiable health information when we are required to do so by federal, state or local laws.
 

 Design: Cassandra Kirk                                                                                                                                                          Back to Top